GT99 Bet Privacy Policy – Your Data Is Safe with Us

GT99 Bet (referred to as "we", "us", or "the platform") provides a safe and trusted online betting and gaming experience for users in Bangladesh. This Privacy Policy explains how GT99 Bet collects, uses, and protects your personal information.

This policy applies when you visit our website, create an account, place a bet, or interact with our platform in any way. GT99 Bet believes privacy is a fundamental right and takes it with the utmost seriousness.

Our privacy policy is built in line with international standards. We want every member to know that their data is in safe hands and will be used solely to improve their experience – nothing else.

• This policy applies to the GT99 Bet website and all associated digital services.
• We do not knowingly collect data from anyone under the age of 18.
• This policy may be updated at any time. If changes are made, the revised date will be displayed at the top of this page.

GT99 Bet only collects the information needed to provide you with the best possible service. We do not gather excessive or unnecessary data. Below is a detailed breakdown of what is collected.

Information Collected Directly from You

Automatically Collected Information

When you use the GT99 Bet website or app, certain information is collected automatically:

• Device Information: Device type, operating system, browser version.
• Network Information: IP address and Internet Service Provider.
• Usage Patterns: Page visits, click patterns, session duration.
• Betting History: Bet amounts, game types, win/loss records.
• Transaction History: Dates and amounts of deposits and withdrawals.

GT99 Bet uses your information only for specific, legitimate purposes. We never use your personal data for anything unrelated to your use of the platform. Full details are provided below:

• Account Management: Completing your registration, verifying your login, and keeping your account secure.
• Identity Verification: Completing the KYC process and preventing fraud.
• Payment Processing: Processing deposits and completing withdrawals.
• Customer Support: Resolving your complaints, queries, and issues.
• Platform Development: Reviewing user experience to improve service quality.
• Promotional Communications: Sending you offers and bonus notifications, with your consent.
• Legal Obligations: Complying with regulatory directives and legal orders.
• Responsible Gaming: Unusual betting patterns are identified and support is provided where needed.

GT99 Bet never sells your personal data to advertisers or any third parties. However, limited information may be shared in specific cases where it is necessary to provide our services:

All our third-party partners comply with international data protection standards and are bound by confidentiality agreements with us. They may not use your information for any purpose beyond what has been specified.

GT99 Bet does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

• Account Information: For as long as your account is active, and for up to 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Communication Records: Customer service chats and emails for up to 2 years.
• Marketing Preferences: Until you withdraw your consent.
• Website Logs: Up to 1 year maximum.

Once the retention period expires, your data is securely deleted or fully anonymised so that you can no longer be identified in any way.

The GT99 Bet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security – these cannot be disabled.
• Performance Cookies: To understand which sections of the site are used most.
• Functionality Cookies: To remember your language and preference settings.
• Analytics Cookies: For collecting anonymous usage data to support platform development.

Every GT99 Bet member has the following rights over their personal data. We honour these rights at all times.

To exercise any of the rights above, support@gt99bet.app. We typically respond within 30 business days.

If we become aware that a minor's data is present in our system, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please contact us right away.

GT99 Bet protects your data using the highest industry-standard security measures. Key pillars of our security framework:

• SSL/TLS Encryption: All communications on the website and app are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Firewall Protection: Advanced server-level firewalls are in place to block unauthorized access.
• Regular Security Audits: Our systems are regularly tested by independent third-party experts.
• Staff Training: All our staff receive regular training on data protection.
• Access Control: Only authorized personnel are permitted to access specific data.
• Backup & Recovery: Regular encrypted backups are maintained to ensure no data is lost.

For any privacy-related questions, concerns, or complaints, feel free to reach out to us directly. GT99 Bet is always here for you.

• Email: support@gt99bet.app
• Live Chat: Available 24/7 directly on the platform
• Help Center: Help Centre Page View

We typically respond to all privacy-related requests within 30 business days. For urgent matters, reaching out via live chat will get you a faster response.